Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305950 | Scottish Prison Service | escorted day absence | Some upheld, recommendations | August 2015 |
| 201306129 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201400024 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | August 2015 |
| 201400288 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201400665 | Lothian NHS Board | continuing care | Not upheld, no recommendations | August 2015 |
| 201400729 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2015 |
| 201400946 | Midlothian Council | primary school | Some upheld, recommendations | August 2015 |
| 201400985 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201401047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | August 2015 |
| 201401233 | Perth and Kinross Council | terminations of tenancy | Not upheld, no recommendations | August 2015 |