Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201306105 | Bridgewater Housing Association Ltd | improvements and renovation | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201306235 | Highland NHS Board | continuing care | Not upheld, no recommendations | December 2014 |
| 201400034 | Business Stream | charging method / calculation | Upheld, recommendations | December 2014 |
| 201400081 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201400117 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400125 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400303 | Bridgewater Housing Association Ltd | communication/ staff attitude/ dignity/ confidentiality | Not upheld, no recommendations | December 2014 |
| 201400384 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201400436 | Scottish Prison Service | home detention curfew | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201400540 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |