Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304892 | The Highland Council | policy/administration | Some upheld, no recommendations | October 2014 |
| 201305082 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2014 |
| 201305356 | A Dental Practice in the Forth Valley NHS Board area | complaints handling | Complaint withdrawn | October 2014 |
| 201305399 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201305519 | Midlothian Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201305828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201305957 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201305967 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | October 2014 |
| 201305983 | University of Edinburgh | complaints handling | Some upheld, recommendations | October 2014 |
| 201306302 | Scottish Prison Service | complaints handling | Not upheld, recommendations | October 2014 |