Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201306310 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201400854 | Scottish Prison Service | special security measures | Some upheld, no recommendations | October 2014 |
| 201400964 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | October 2014 |
| 201401009 | Scottish Prison Service | downgrading | October 2014 | |
| 201401224 | Scottish Prison Service | progression | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401285 | Horizon Housing Association Ltd | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2014 |
| 201401352 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | October 2014 |
| 201401500 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2014 |
| 201401556 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, action taken by body to remedy, no recommendations | October 2014 |