Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004828 | West Lothian Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | August 2012 |
| 201004951 | Fife NHS Board | hygiene, cleanliness and infection control | Not upheld, recommendations | August 2012 |
| 201005054 | Perth and Kinross Council | policy/administration | Upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201005308 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | August 2012 |
| 201100659 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201100830 | Fife Council | homeless person issues | Not upheld, recommendations | August 2012 |
| 201100872 | Albyn Housing Society Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | August 2012 |
| 201100965 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201101198 | South Lanarkshire Council | policy/administration | Some upheld, recommendations | August 2012 |
| 201101206 | Lochaber Housing Association Ltd | improvements and alterations | Some upheld, no recommendations | August 2012 |