| 201901333 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201901349 | Glasgow City Health and Social Care Partnership | other | Some upheld, recommendations | November 2020 | 
          
                                                                                        | 201901360 | East Dunbartonshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201902019 | Castle Water Ltd | incorrect billing | Upheld, recommendations | November 2020 | 
          
                                                                                        | 201902182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2020 | 
          
                                                                                        | 201902441 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2020 | 
          
                                                                                        | 201902794 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201902863 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 | 
          
                                                                                        | 201902987 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | November 2020 | 
          
                                                                                        | 201903089 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |