| 201800154 | University of Edinburgh | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201801911 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201803568 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 | 
          
                                                                                        | 201803671 | Aberdeen City Council | child services and family support | Some upheld, recommendations | October 2020 | 
          
                                                                                        | 201803767 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201804064 | A Medical Practice in the Tayside NHS Board area | record keeping | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201804741 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 | 
          
                                                                                        | 201805190 | Lothian NHS Board | complaints handling | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201806255 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201806642 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2020 |