| 201803528           | 
                                                                                        A Dentist in the Highland NHS Board area           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201803661           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201803730           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201803746           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201804379           | 
                                                                                        Tayside NHS Board           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201804556           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201804687           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201805598           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201806264           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201806470           | 
                                                                                        Borders NHS Board           | 
                                                                                        continuing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           |