| 201801445           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801514           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801685           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801842           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801849           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801864           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        estate management / open spaces / environment work           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201801984           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201802026           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201802036           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           | 
              
          
                                                                                        | 201802629           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2019           |