Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601710 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | May 2017 |
| 201601778 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201601788 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201602038 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201602060 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201602247 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2017 |
| 201602304 | Glasgow City Council | refuse collection & bins | Upheld, no recommendations | May 2017 |
| 201602346 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201602586 | Scottish Government | policy/administration | Not upheld, no recommendations | May 2017 |