Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507795 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507799 University of the West of Scotland admissions Upheld, recommendations February 2017
201507810 East Renfrewshire Council communication, staff attitude and confidentiality Upheld, recommendations February 2017
201507864 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507903 Scottish Borders Council handling of application (complaints by opponents) Some upheld, recommendations February 2017
201507907 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201507929 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations February 2017
201507949 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201508001 Borders NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201508064 The City of Edinburgh Council statutory notices Not upheld, no recommendations February 2017