Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507464 A Council road authority as developer, road alterations Upheld, recommendations September 2016
201507498 A Medical Practice in the Grampian NHS Board area communication / staff attitude / dignity / confidentiality Not upheld, recommendations September 2016
201507538 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, recommendations September 2016
201507580 University of Strathclyde academic appeal/exam results/degree classification Not upheld, no recommendations September 2016
201507597 Dumfries and Galloway NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations September 2016
201507607 The City of Edinburgh Council handling of application (complaints by opponents) Upheld, recommendations September 2016
201507625 Parkhead Housing Association Ltd neighbour disputes and anti-social behaviour Not upheld, no recommendations September 2016
201507646 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, recommendations September 2016
201507680 The City of Edinburgh Council handling of application (complaints by opponents) Upheld, recommendations September 2016
201507724 East Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations September 2016