Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603926 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | June 2017 |
| 201603954 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201604171 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
| 201604354 | Glasgow Caledonian University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | June 2017 |
| 201604509 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
| 201604646 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | June 2017 |
| 201605940 | Glasgow Caledonian University | teaching and supervision | Some upheld, no recommendations | June 2017 |
| 201605949 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201606166 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | June 2017 |
| 201606306 | North East Scotland College | special needs - assessment and provision | Some upheld, recommendations | June 2017 |