Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004354 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |
| 201004523 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201004700 | A Medical Practice, Lothian NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201004935 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | March 2012 |
| 201004982 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |
| 201005151 | The Highland Council | child minding and day nursery | Upheld, recommendations | March 2012 |
| 201100055 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2012 |
| 201100319 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201100531 | The Moray Council | trading standards | Some upheld, no recommendations | March 2012 |
| 201100605 | South Lanarkshire Council | council tax (incl community charge) | Resolved, action taken by body to remedy | March 2012 |