Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201708344 | A Medical Practice in the Tayside NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | July 2018 |
| 201708674 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201609237 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |
| 201700130 | Dundee City Council | development plans - breaches / procedures and enquiries | Some upheld, recommendations | June 2018 |
| 201700190 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |
| 201700231 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |
| 201700271 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |
| 201700461 | Fife NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2018 |
| 201700463 | Lothian NHS Board - Acute Division | nurses / nursing care | Upheld, recommendations | June 2018 |
| 201700589 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2018 |