Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607810 | Shetland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607882 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607981 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201608302 | A Medical Practice in an NHS Board area | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201608303 | A Health Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201608411 | East Lothian Council | control of pollution | Some upheld, recommendations | April 2018 |
| 201608505 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201608679 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201609388 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |