Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702527 | West Lothian Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Some upheld, recommendations | April 2018 |
| 201702565 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201702727 | South Lanarkshire Health and Social Care Partnership | child services and family support | Resolved, no recommendations | April 2018 |
| 201702824 | Western Isles NHS Board | policy / administration | Upheld, recommendations | April 2018 |
| 201703103 | Dumfries and Galloway Council | child services and family support | Upheld, recommendations | April 2018 |
| 201703294 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703571 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704002 | Aberdeen City Council | repairs and maintenance | Upheld, recommendations | April 2018 |
| 201704181 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |