Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604707 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201604853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, no recommendations | December 2017 |
| 201604903 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201605042 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201605227 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | December 2017 |
| 201605325 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201605430 | A Dentist in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201605465 | Scottish Environment Protection Agency | policy/administration | Some upheld, recommendations | December 2017 |
| 201605546 | Castlehill Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | December 2017 |
| 201605668 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2017 |