Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | continuing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201608323 | Revenue Scotland | failure to provide information | Upheld, recommendations | November 2017 |
| 201608472 | Inverclyde Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201608601 | Falkirk Council | burial grounds/crematoria | Some upheld, recommendations | November 2017 |
| 201608622 | Argyll and Bute Council | policy/administration | Not upheld, no recommendations | November 2017 |
| 201608718 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | November 2017 |
| 201608805 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2017 |
| 201608893 | Aimera Ltd | incorrect billing | Some upheld, recommendations | November 2017 |