Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607785 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201607825 | West College Scotland | policy/administration | Some upheld, recommendations | August 2017 |
| 201608073 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201608496 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2017 |
| 201608651 | Business Stream | incorrect billing | Resolved, no recommendations | August 2017 |
| 201608723 | Scottish Court and Tribunal Service | handling of application | Upheld, recommendations | August 2017 |
| 201507793 | Aberdeenshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2017 |
| 201507806 | Dumfries and Galloway Council | secondary school | Not upheld, recommendations | July 2017 |
| 201508261 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | July 2017 |