Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600431 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | May 2017 |
| 201600494 | Inverclyde Council | council tax | Some upheld, recommendations | May 2017 |
| 201600572 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201600593 | Scottish Prison Service | placements | Not upheld, no recommendations | May 2017 |
| 201600690 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2017 |
| 201600776 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | May 2017 |
| 201601106 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201601259 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201601311 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201601381 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |