Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603727 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2017 |
| 201603948 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201604163 | Renfrewshire Council | primary school | Upheld, recommendations | May 2017 |
| 201604204 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201604321 | Business Stream | charging method / calculation | Upheld, recommendations | May 2017 |
| 201604349 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201604372 | Perth and Kinross Council | communication, staff attitude, dignity and confidentiality | Some upheld, recommendations | May 2017 |
| 201604403 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201604427 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201604586 | Aberdeenshire Council | continuing care | Resolved, no recommendations | May 2017 |