Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201507533 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201507653 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201507850 | Angus Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201507885 | Scottish Prison Service | complaints handling | Some upheld, recommendations | April 2017 |
| 201507971 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508016 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201508147 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508170 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508237 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |