Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600473 | Argyll Community Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | April 2017 |
| 201600658 | Scottish Water | other | Upheld, recommendations | April 2017 |
| 201600725 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, no recommendations | April 2017 |
| 201601222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, recommendations | April 2017 |
| 201601916 | The Highland Council | primary school | Some upheld, recommendations | April 2017 |
| 201602008 | Argyll Community Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | April 2017 |
| 201602119 | University of St Andrews | policy/administration | Not upheld, no recommendations | April 2017 |
| 201602152 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201602276 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2017 |
| 201602294 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |