Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600029 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201600097 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201600335 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201600680 | Lothian NHS Board | record keeping | Not upheld, no recommendations | March 2017 |
| 201600787 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201600825 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201601100 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201601169 | Glen Oaks Housing Association Ltd | terminations of tenancy | Not upheld, no recommendations | March 2017 |
| 201601383 | Fife Council | secondary school | Upheld, recommendations | March 2017 |
| 201601405 | River Clyde Homes | policy/administration | Some upheld, recommendations | March 2017 |