Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603886 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603937 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603943 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | March 2017 |
| 201603952 | Heriot-Watt University | student discipline | Not duly made or withdrawn, no recommendations | March 2017 |
| 201603996 | Fife Council | policy/administration | Upheld, recommendations | March 2017 |
| 201604142 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | March 2017 |
| 201604299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201604388 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201604431 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201604495 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | March 2017 |