Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507484 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2017 |
| 201507547 | Scottish Prison Service | escorting services | Some upheld, recommendations | January 2017 |
| 201507577 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | January 2017 |
| 201507617 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507637 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507703 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507706 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507726 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507734 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507760 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | January 2017 |