Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508040 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508103 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508127 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508148 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508271 | Scottish Prison Service | policy/administration | Some upheld, recommendations | January 2017 |
| 201508338 | North Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2017 |
| 201508370 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201508390 | Scottish Prison Service | downgrading | Some upheld, recommendations | January 2017 |
| 201508405 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508421 | West Lothian Council | primary school | Not upheld, no recommendations | January 2017 |