Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507966 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2016 |
| 201507977 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507995 | Dunedin Canmore Housing Ltd | estate management, open space & environment work | Not upheld, no recommendations | September 2016 |
| 201508004 | West Dunbartonshire Council | bus stops, shelters, signs, road furniture | Upheld, recommendations | September 2016 |
| 201508010 | Business Stream | charging method / calculation | Upheld, recommendations | September 2016 |
| 201508021 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508051 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508090 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508106 | City of Glasgow College | policy/administration | Not upheld, no recommendations | September 2016 |