Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508430 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508443 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508477 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508502 | North Lanarkshire Council | primary school | Some upheld, recommendations | July 2016 |
| 201508509 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508515 | Business Stream | policy/administration | Resolved, no recommendations | July 2016 |
| 201508522 | Edinburgh Napier University | policy/administration | Not upheld, no recommendations | July 2016 |
| 201508537 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508551 | Greater Glasgow and Clyde NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | July 2016 |
| 201508555 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |