Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508845 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508851 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2016 |
| 201508879 | Clackmannanshire Council | noise pollution | Not upheld, no recommendations | July 2016 |
| 201600130 | Scottish Prison Service | transportation | Not upheld, no recommendations | July 2016 |
| 201601001 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201601002 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201301080 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201401536 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201402201 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201405265 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |