Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103260 | Business Stream Ltd | Leakage | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201103358 | Argyll and Bute Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103377 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103418 | Highland NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201103529 | Aberdeen City Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103563 | Queen Margaret University | Academic appeal/exam results/degree classification | Not upheld, recommendations | July 2012 |
| 201103565 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2012 |
| 201103578 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |
| 201103675 | Historic Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201103702 | A Medical Practice in the Lothian NHS Board area | Complaints handling | Upheld, recommendations | July 2012 |