| 201100382           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Hotel services - food, laundry etc           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201100427           | 
                                                                                        Waterwatch Scotland           | 
                                                                                        Complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201100494           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Home Detention Curfew           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201100532           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Work (In Prison)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201100556           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Canteen           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201100974           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Policy/Administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 200904505           | 
                                                                                        Fife Housing Register           | 
                                                                                        Applications, allocations, transfers and exchanges           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        July 2011           | 
              
          
                                                                                        | 201000247           | 
                                                                                        Renfrewshire Council           | 
                                                                                        Handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2011           | 
              
          
                                                                                        | 201000579           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        Parking           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2011           | 
              
          
                                                                                        | 201001541           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment/diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2011           |