Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508821 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201508831 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201508883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508885 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201600330 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201601164 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2016 |
| 201601244 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201302441 | South Ayrshire Council | noise pollution | Some upheld, recommendations | August 2016 |
| 201400595 | Lothian NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | August 2016 |