| 201604627           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201604703           | 
                                                                                        West Lothian Council           | 
                                                                                        sales and leases of property including excambions           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201605471           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201605478           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201605828           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201606203           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201606218           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201606290           | 
                                                                                        Caledonia Housing Association           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201606368           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201606534           | 
                                                                                        Glasgow City Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2017           |