| 201700499           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201700687           | 
                                                                                        Borders NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201700753           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201700978           | 
                                                                                        Grampian NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2017           | 
              
          
                                                                                        | 201507495           | 
                                                                                        Queen Margaret University           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201507712           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201507915           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201508866           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201600377           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201600538           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           |