| 201600541           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201600717           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201600783           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601007           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601020           | 
                                                                                        Thames Water (Commercial Services) Ltd           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601339           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601598           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601601           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201601989           | 
                                                                                        Glasgow City Council           | 
                                                                                        noise pollution           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2017           | 
              
          
                                                                                        | 201602354           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2017           |