Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102014 | Business Stream Ltd | installation | Some upheld, recommendations | May 2012 |
| 201102077 | A Medical Practice in the Lothian NHS Board area | communication, referral, practice lists | Not upheld, no recommendations | May 2012 |
| 201102109 | The Highland Council | right to buy | Not upheld, no recommendations | May 2012 |
| 201102146 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102182 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102249 | Business Stream Ltd | charging method; calculation | Not upheld, recommendations | May 2012 |
| 201102328 | A Medical Practice in the Tayside NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201102363 | The City of Edinburgh Council | repairs and maintenance of housing stock | Not upheld, no recommendations | May 2012 |
| 201102383 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses; nursing care | Not upheld, no recommendations | May 2012 |
| 201102425 | Aberdeenshire Council | planning, enforcement | Some upheld, recommendations | May 2012 |