Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803006 | A Medical Practice in the Tayside NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | February 2019 |
| 201803357 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201803561 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201803753 | Clear Business Water | incorrect billing | Some upheld, no recommendations | February 2019 |
| 201804021 | Sanctuary (Scotland) Housing Association Ltd | repairs and maintenance | Upheld, recommendations | February 2019 |
| 201804213 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | February 2019 |
| 201804224 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201804347 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201804495 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2019 |
| 201805241 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |