Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204249 | Scottish Prison Service | non-legal correspondence | Not upheld, no recommendations | July 2013 |
| 201204517 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
| 201204738 | Castle Rock Edinvar Housing Association | applications, allocations, transfers and exchanges | Some upheld, no recommendations | July 2013 |
| 201204755 | Business Stream | policy/administration | Not upheld, no recommendations | July 2013 |
| 201204767 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201204783 | A Housing Association | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2013 |
| 201204872 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201204913 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201204914 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201204986 | Scottish Prison Service | other | Not upheld, no recommendations | July 2013 |