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Decision report 201300526

  • Case ref:
    201300526
  • Date:
    August 2013
  • Body:
    Lanarkshire NHS Board
  • Sector:
    Health
  • Outcome:
    No decision reached
  • Subject:
    clinical treatment / diagnosis

Summary

Mr C complained about the care and treatment provided to his friend (Mr A) in the accident and emergency department of a hospital, and cardiac nurse follow-up after surgery.

After submitting his complaint, Mr C contacted us to say that Mr A was satisfied with the care he was now receiving and his recovery was progressing. Mr C also said that hospital staff had alleviated Mr A's concerns and reassured him that lessons had been learned. Because of this, Mr C withdrew his complaint and we closed our file, as no further action was needed.

Updated: March 13, 2018