Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604017 Disclosure Scotland handling of application Not upheld, no recommendations September 2017
201604076 Ayrshire and Arran NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations September 2017
201604136 Renfrewshire Council policy/administration Some upheld, recommendations September 2017
201604152 East Dunbartonshire Council handling of application (complaints by opponents) Some upheld, recommendations September 2017
201604177 Scottish Borders Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations September 2017
201604301 The City of Edinburgh Council child services and family support Some upheld, no recommendations September 2017
201604310 Dumfries and Galloway NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations September 2017
201604390 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations September 2017
201604513 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2017
201604553 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2017