Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303061 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303170 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201303271 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201303369 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303646 | Business Stream | leakage | Upheld, recommendations | October 2014 |
| 201304103 | Waverley Housing | repairs and maintenance | Some upheld, recommendations | October 2014 |
| 201304173 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201304482 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2014 |
| 201304591 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201304892 | The Highland Council | policy/administration | Some upheld, no recommendations | October 2014 |