Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201602354 Lothian NHS Board - Acute Division nurses / nursing care Some upheld, recommendations September 2017
201602744 East Lothian Council improvements and renovation Some upheld, recommendations September 2017
201602843 The Highland Council policy/administration Not upheld, no recommendations September 2017
201603047 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2017
201603129 The City of Edinburgh Council statutory notices Some upheld, recommendations September 2017
201603203 University of Edinburgh plagiarism and intellectual property Not upheld, recommendations September 2017
201603405 Scottish Water reinstatement Some upheld, recommendations September 2017
201603660 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2017
201603896 Perth and Kinross Council repairs and maintenance Some upheld, recommendations September 2017
201603899 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2017