Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507892 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2017 |
| 201507934 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201507980 | A Medical Practice in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, recommendations | June 2017 |
| 201508085 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201600074 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
| 201600121 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201600267 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201600626 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201600871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
| 201601136 | Shetland Islands Council | handling of application (complaints by applicants) | Some upheld, recommendations | June 2017 |