Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508629 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201508664 Forth Valley NHS Board nurses / nursing care Not duly made or withdrawn, no recommendations February 2017
201508757 Key Housing Association Ltd neighbour disputes and anti-social behaviour Some upheld, recommendations February 2017
201508773 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2017
201508823 Western Isles NHS Board nurses / nursing care Upheld, recommendations February 2017
201508842 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations February 2017
201508867 Hillhead Housing Association 2000 repairs and maintenance Not upheld, no recommendations February 2017
201508899 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, recommendations February 2017
201508904 East Dunbartonshire Council handling of application (complaints by opponents) Not upheld, no recommendations February 2017
201600051 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2017