Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305412 | Scottish Prison Service | exercise and time in the open air | Not upheld, recommendations | May 2015 |
| 201305414 | Scottish Prison Service | exercise and time in the open air | Some upheld, recommendations | May 2015 |
| 201305443 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201305446 | Midlothian Council | policy/administration | Not upheld, no recommendations | May 2015 |
| 201305709 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201305770 | Glasgow Housing Association | terminations of tenancy | Not upheld, no recommendations | May 2015 |
| 201306131 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201400663 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201400679 | Scottish Prison Service | communication by telephone | Some upheld, recommendations | May 2015 |
| 201400741 | Fife Council | primary school | Upheld, recommendations | May 2015 |