| 201102588           | 
                                                                                        West Lothian Council           | 
                                                                                        building warrants:  certificates of completion/habitation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201102605           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201102824           | 
                                                                                        Fyne Homes           | 
                                                                                        terminations           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201102859           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201102909           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201103035           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201103075           | 
                                                                                        West Lothian Council           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201103118           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201103179           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis; record-keeping           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201103217           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           |