| 201104998           | 
                                                                                        Scottish Water           | 
                                                                                        damage caused / claim for compensation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105002           | 
                                                                                        East Lothian Council           | 
                                                                                        transfers           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105188           | 
                                                                                        Lothian NHS Board - University Hospitals Division           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105240           | 
                                                                                        Business Stream Ltd           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105267           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105270           | 
                                                                                        Scottish Water           | 
                                                                                        damage caused / claim for compensation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105355           | 
                                                                                        Dumfries and Galloway Housing Partnership           | 
                                                                                        applications, allocations, transfers           | 
                                                                                        No decision reached           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201105501           | 
                                                                                        Scottish Prison Service           | 
                                                                                        work (in prison)           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201200043           | 
                                                                                        Scottish Prison Service           | 
                                                                                        religious books, items and practices           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2012           | 
              
          
                                                                                        | 201200078           | 
                                                                                        Dumfries and Galloway Housing Partnership           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2012           |