| 202006727           | 
                                                                                        Grampian NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2021           | 
              
          
                                                                                        | 201705735           | 
                                                                                        Glasgow City Health and Social Care Partnership           | 
                                                                                        Policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201806006           | 
                                                                                        Business Stream           | 
                                                                                        Incorrect billing           | 
                                                                                        Resolved, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201808455           | 
                                                                                        East Renfrewshire Health and Social Care Partnership           | 
                                                                                        Home helps / concessions / grants / charges for services           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201810016           | 
                                                                                        East Ayrshire Health and Social Care Partnership           | 
                                                                                        Adoption / fostering           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201901415           | 
                                                                                        Tayside NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201902477           | 
                                                                                        Tayside NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201904200           | 
                                                                                        Tayside NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201904226           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201904518           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           |